We respect your privacy and believe the best way to serve you through a Site is with honesty, accountability and adherence to legal standards. We are extremely sensitive to the issue of privacy and have structured the features of our site to minimize the requirement to collect personal information, and to maximize your control over the collection, use and disclosure of any personal information.
We are committed to protecting and respecting your privacy. This Policy sets out the basis on which any personal data that we collect from you or that you provide to us will be processed on our website.
COLLECTION OF YOUR PERSONAL INFORMATION
When do we collect information?
We collect your name, company name, email address, job title – in order to sign you up into one of our courses on Cognitive Class.
How do we use your information?
CC collects and uses your personal information to operate its website and deliver the services and products requested.
We may use the information we collect from you when you will out a form, in the following ways:
● to allow us to better service you in responding to your customer service requests;
● to quickly process your requests;
● to send periodic emails regarding your order or other products and services;
● to provide customer support;
● to send administrative information to you, such as information about the Services and our terms, conditions and policies;
● to deliver marketing communications that may be of interest to you;
● to personalize your experience and better tailor content and offers to you;
● for our business purposes, such as data analysis; audits; monitoring;
● as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, (g) to allow us to pursue available remedies or limit the damages that we may sustain.
CC may also contact you via surveys to conduct research about your opinion of current services and products or of potential new services and products that may be offered.
CC does not sell, rent or lease its customer list to third parties.
CC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support or aid CC in completing other functions necessary for business with strict compliance with the effective laws and regulations on personal data.
All such third parties are prohibited from using your personal information except to provide these services to CC and they are obliged via contract, via confideciality and data protection contractual provisions and by legal provisions to maintain the confidentiality of your information.
CC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served; (b) protect and defend the rights of CC; and (c) act under exigent circumstances to protect the personal safety of users or the public.
HOW DO WE PROTECT VISITOR INFORMATION, HOW WE ASSURE DATA SECURITY AND CONFIDENTIALITY?
We take the security and confidentiality of your personal data very seriously. We use up-to-date data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss. All processors of personal data and any third parties we engage to process your personal information are obligated to respect the confidentiality of your information.
We keep your personal data for only as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements.
We protect your personal data during transit using encryption protocols. We use computer systems with limited access protocols, housed in facilities using physical, electronic, and procedural security measures to protect the confidentiality and security of information transmitted to us. We keep strict security standards to prevent any unauthorized access.
We take precautions to prevent unauthorized access to or misuse of data about you. We do not share your data with third parties for marketing purposes.
We do not engage in affiliate marketing
We do provide email proxy & relay services to reduce unwanted email.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
RETENTION OF PERSONAL INFORMATION
To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Online Privacy Notice, or (2) we have another lawful basis for retaining the data beyond the period for which it is necessary to serve the original purpose for collecting the data. No data will be kept longer than 5 five years
DO WE USE ANALYSIS TOOLS?
Yes. We may obtain personal information about your online activities over time. On the Site, we use third-party online analytics services, such as those of Google Analytics and Facebook Pixel. The service providers that administer these analytics services use automated technologies to collect data (such as email address, IP addresses, cookies and other device identifiers) to evaluate, for example, use of the Site and to diagnose technical issues.
We use the Google Analytics service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) to analyze our website visitors. Google Analytics tracks users website behaviour, using the Google Analytics Cookie, this data includes user behaviours like pages visited and visit durations. All data in Google Analytics is aggregated and anonymised, meaning although IP addresses are tracked to determine user locations, no personal data can be attributed to one individual session and these locations aren’t ever exact, the most accurate these will ever get will to track users to the nearest city. We have Google Analytics Demographic and Interest Reporting enabled, this gives us insight into behaviour information relating to visitor age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behaviour to give you a better experience whilst visiting our sites. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. User and Event data retention policy, we don’t automatically expire any user or event data, this is so that we can use all historic data to better improve website user experience.
Further information about Google’s Analytics’ cookie usage policy on websites may be obtained from: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Google also has two pages which help to outline their privacy policies specifically for Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en and https://support.google.com/analytics/answer/181881?hl=en
We use the “visitor action pixels” from Facebook Inc. (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) on our website.
This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/
You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads
The Site is not directed to persons under 16. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files.
WHAT ARE YOUR CHOICES?
We do not sell or otherwise share Personal Information about individual. It’s always your choice, if you choose not to receive promotional and/or marketing information. User consent to use Personal Information can be withdrawn at any time by unsubscribing in the manner provided on each piece of promotion and/or marketing information we send to you or by emailing our Privacy Officer at firstname.lastname@example.org
DATA SUBJECT RIGHTS
1. Right to be informed
To know the identity of the data controller and the purpose for obtaining your personal information. Controller to take all appropriate measures to provide the data subject with all information regardless of whether the data is collected from the data subject or not, in a concise, transparent and intelligible, and easily accessible form, using clear and plain language
2. Right of access
To get a copy of your personal information. The GDPR grants the data subject with the right to obtain confirmation from the controller as to whether his/her personal data is being processed, to access the data. In addition, the data subject is entitled to information relating to the following: the retention period (if known or if unknown the criteria used to determine this period).
3. Right of rectification or erasure (‘the right to be forgotten’)
To have your personal information corrected or deleted if inaccurate. The data subject’s right to request from the controller rectification or deletion of personal data, to restrict the processing or to object to the processing, the right to lodge a complaint with a supervisory authority, the source of the data
4. Right to block, restrict certain uses
To prevent your personal information being used for certain purposes. The data subject can restrict the processing of his or her personal data in certain situations, if the accuracy of the data is contested, the processing is unlawful, the controller no longer requires the personal data for the purposes of processing, but the data is still required to establish, exercise or defend a claim or there is a pending erasure request and the data controller is verifying it.
5. Right to object to the processing
To stop some specific uses of your personal information. Data subjects continue to enjoy the right to object at any time to the processing of their personal data on particular grounds (in particular, relating to his or her particular situation) and for direct marketing purposes including profiling.
6. Right to portability
The GDPR introduces the new right to data portability which essentially requires the controller to provide the data to the data subject in a structured, commonly used and machine-readable format to be freely transferred to another controller without any restrictions from the initial controller. In addition, where it is technically feasible to do so, the initial controller may be requested by the data subject to transfer the personal data directly to another controller. The right to data portability applies only when the data is processed by automated means and the processing is based on consent or to fulfil a contract.
7. Freedom from automated decision making, right not to be subject to automated individual-decision making and profiling
To have a human input in the making of important decisions relating to you. Data subjects have a right not to be subject to a decision based solely on automated processing (includes profiling) if these decisions produce legal effects or similarly significantly affects the data subject.
REVOCATION OF YOUR CONSENT TO THE PROCESSING OF DATA
A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail to email@example.com. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
CHANGES TO THIS POLICY
HOW TO CONTACT US